FAQ

Cloths

Everything about our Cloths...

Yes, our products are ethically made.
The cotton used is 100% organic GOTS certified and if the product includes polyester, it is always recycled materials.

We source our products from Stanley & Stella. This supplier only deals with seven factories to ensure that fair working conditions are maintained. If you want some more information have a look at their website https://www.stanleystella.com/.

Since we also care about the planet and animals, all of our products are 100% vegan and your products are shipped plastic-free.

Yes, our cloths are made by 100% GOTS certified organic cotten and if polyester is used it is always recyled.

We have created a sizing guide for you. If you're not sure about sizes, we're happy to help you.

Shipping policy

Everything about shipping...

We ship within Europe

Be aware that except for Switzerland customs might apply, if you're not sure contact us we'll do our best to check and support you.

Your shipping costs in Switzerland are 4.90 CHF. Check our shipping page for more information.


Please note that above a certain order quantity, additional costs for delivery outside Switzerland may apply. These costs are not charged by us, but by the transport company and customs. Unfortunately, they are beyond our control.


As soon as the order is placed by you, we will start producing. We do our best to produce and prep your product for delivery within a maximum of three to five days. Once dispatched, the delivery time varies 3 - 5 working days by country.

Overall in Europe - 5 to 10 working days

As you know, an important part of our mission is to minimize all the impacts on our environment. Therefore, we only produce what is actually required to not waste any materials due to overstocking. It will take a bit longer but you will receive something in return that is more than worth it, promised!

You will be liable for all import duties, customs, and taxes. These will be due at the point of, or after, delivery and depend on the prize of your order. Please be aware that bleibkind does not have control over any duties, customs, and taxes levied by the country your order is being shipped to.

Unfortunately, we can’t tell you what the cost will be as these charges vary. If you are worried, you can still send us a message and we will try to figure it out.

Payment

Everything about payments...

We accept the following methods of payment:

MasterCard, Visa, Apple Pay, PayPal

Refund Policy

Evertything about refunds...

As part of our zero-waste policy, we offer refunds and size exchanges within 30 days. We print each item to order, but we would encourage our customers to check our sizing / measurements guides to prevent wastage of material. 

Nope that's not it

Everything about something else...

Feel free to contact us by email: info@bleibkind.ch or by filling in the contact form.